Introduction
We are committed to providing customers with exceptional service. Our commitment to exceptional service includes striving to maintain the accuracy and security of Personal Information.
Scope of this Privacy Policy
This Privacy Policy applies to Sub1313 Development Corporation Ltd. (Sub1313). References in this Privacy Policy to Sub1313, "we", "us", "our" and similar terms are to be interpreted accordingly. This Privacy Policy applies to Personal Information that Sub1313 collects, uses, or discloses.
We are committed to protecting Personal Information in compliance with all applicable privacy legislation including without limitation the Personal Information Protection Act (British Columbia), the Personal Information Protection Act (Alberta) and the Personal Information Protection and Electronic Documents Act (Canada) as is appropriate in the circumstances.
Definition of Personal Information
With respect to the term "Personal Information", for this Privacy Policy, "Personal Information" means information about an identifiable individual including without limitation an individual's name, home address, phone number, email address, or date of birth. Personal Information does not include information that would enable an individual to be contacted at a place of business, the name of a business entity, position or title, business telephone number, business address, business email or business fax number of an entity.
Providing and Collecting Personal Information
An individual can voluntarily provide their Personal Information to us. We will only collect individuals' information to fulfill the purposes necessary for Sub1313's services or operations, including but not limited to the following:
- (a) to verify identity;
- (b) to contact an individual;
- (c) providing updates or informative communications related to the programs, products or services an individual has inquired about or interacted with;
- (d) providing information to companies that provide support services to us and that help us communicate to an individual. These companies may use information about an individual to perform their functions on our behalf; or
- (e) to collect website usage information which may involve the use of cookies.
Consent
An individual's consent (implied or express) for collecting, using, or disclosing Personal Information can be provided in writing, electronically, through an authorized representative, or implied when permitted by law.
An individual can withhold or withdraw consent for collecting, using, or disclosing their Personal Information in certain situations. Exceptions include when Personal Information is necessary to provide a service/product, or when withdrawal of consent would frustrate a legal obligation.
If an individual does not agree to the collection, use, disclosure, or management of their personal information according to the Privacy Policy, they should not use the site.
Using and Disclosing Personal Information
Sub1313 will rely on express or implied consent from individuals as is appropriate in the given circumstances, to collect, use or disclose Personal Information for purposes applicable to its operations including without limitation:
- (a) in the event of a merger, acquisition, financing, or sale of assets or any other situation involving the transfer of business assets;
- (b) when sharing aggregated or anonymized information that does not directly identify an individual for third-party support services; or
- (c) when providing information to companies that provide support services to us (such as our loyalty program vendor) and that help us communicate to individuals.
Access to Personal Information
Individuals have a right to access their Personal Information, subject to certain exceptions.
A request to access Personal Information by an Individual must be made in writing and provide sufficient detail to identify the Personal Information being sought. A request to access Personal Information should be forwarded to Sub1313's privacy officer.
A fee may be charged for providing access to Personal Information. Where a fee may apply, we will inform the individual of the cost and request further directions from the individual on whether or not we should proceed with the request.
If a request is refused in full or in part, we will notify the individual in writing, providing the reasons for refusal and the recourse available to the individual, if any.
Correction of Personal Information
Individuals may request correction to their Personal Information to ensure its accuracy and completeness. A request to correct Personal Information must be made in writing and provide sufficient detail to identify the Personal Information being sought. A request to correct Personal Information should be forwarded to Sub1313's Privacy Officer.
Disclosure of Personal Information
Upon request, we will inform individuals how their Personal Information is used and to whom it has been disclosed.
Cookies
When an individual accesses our website, we may use a browser feature called a 'cookie' to collect certain information (including without limitation the type of Internet browser and operating system the individual uses, the domain name of the website from which the individual came, the date and duration of the visit, number of visits, average time spent on our website, pages viewed and number of cookies accumulated). A cookie is a small text file containing a unique identification number that identifies the individual's browser, but not necessarily the individual, to our computers each time our website is visited. Unless an individual specifically informs us, we will not know who the individuals are. In addition to the identified purposes described in this Privacy Policy, we may use this website information and share it with other organizations with whom we have a commercial relationship to measure the use of our website, to improve the functionality and content of the website and to facilitate usage by an individual. Individuals can reset their browsers to either notify them when they have received a cookie or refuse to accept cookies. However, if an individual refuses to accept cookies, he or she may not be able to use some of the features available on our website.
Data Storage
We are committed to ensuring the security of individuals' Personal Information to protect it from unauthorized access, collection, use, disclosure, copying, modification, or disposal. We implement specific security measures including:
- (a) Physically securing offices where Personal Information is held.
- (b) Using user IDs, passwords, encryption, and firewalls.
- (c) Restricting employee access to Personal Information as appropriate.
- (d) Contractually requiring service providers to provide security measures.
Personal Information collected by Sub1313 may be stored or processed outside of Canada, including in foreign jurisdictions like the United States. Consequently, this information may be accessible to foreign courts, law enforcement, or government authorities under local or foreign laws.
By using the services or submitting Personal Information, an individual consents to the transfer, storage, and processing of their information outside their province or Canada, acknowledging that it may be subject to different privacy laws.
While contractual means are used to require service providers to provide certain levels of protection, Personal Information cannot be completely secure.
In the event of a breach involving Personal Information that poses a real risk of significant harm, Sub1313 will notify affected individuals and report the breach as required by applicable laws in Canada.
Contact for Complaints/Concerns
Individuals should direct complaints, concerns, or questions regarding Personal Information by mail to:
Privacy Officer
#200 – 125 Highway 33 East,
Kelowna, British Columbia V1X 2A1
Amendments to this Privacy Policy
Sub1313 reserves the right to make changes to this Privacy Policy at its sole discretion at any time without notice to any individual or any other entity.
By continuing to use this site after any updates, an individual acknowledges and agrees to the terms of the then current privacy policy.
Changes to this Privacy Policy are effective when they are posted on this page.
The collection, use and disclosure of any individual's Personal Information by Sub1313 will be governed by the latest version of this Privacy Policy posted on this page.
